We want your gambling decisions to stay within boundaries you choose. Start with money you can afford to lose and a clear stopping time. Neither a welcome match nor a VIP reward makes gambling a dependable income. You must be 18 or over.
Choose a limit before depositing
Ask our support team to arrange a deposit limit. Base that request on your own finances rather than a promotion's maximum. Keep money for housing, food and bills outside your gambling budget. Reaching a limit should end the session instead of becoming a reason to borrow.
Request a break or end access
Cooling-off, self-exclusion and account closure are available through support. Use live chat or our support inbox to ask for the measure you need. Describe whether you want to restrict deposits, take a break or exclude yourself from continued play.
Do not wait for a bonus to finish if gambling is causing harm. Account control takes priority over retaining an offer. Asking for help is useful even before you can describe the whole problem.
Direct exclusion and device blocking
We are not part of GAMSTOP. An exclusion registered with that scheme does not automatically block access here. If you already use GAMSTOP, avoid registering and contact us to request direct self-exclusion.
Gamban provides device blocking for gambling access. Consider it alongside account exclusion, particularly where several devices or services make it difficult to maintain a break.
Independent people to contact
GamCare's National Gambling Helpline is available on 0808 8020 133. GambleAware provides gambling-harm information and routes to help. Gordon Moody offers specialist recovery support, while Gamblers Anonymous provides peer support.
Reach out if you chase losses, hide spending, borrow to gamble or struggle to stop at the time you set. A trusted person can help you follow through on a break, and specialist services can discuss support beyond an account setting.